Shipping policy
Shipping Policy
Last Updated: June 2026
Welcome to Zaavi Mart. We are committed to delivering your orders quickly and safely across Pakistan.
Shipping Coverage
We currently deliver to all major cities and regions across Pakistan.
Order Processing Time
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Orders are processed within 1–2 business days after order confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery times:
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Major Cities: 2–4 business days
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Other Areas: 3–7 business days
Delivery times may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before payment.
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Free shipping promotions may be offered on selected products and campaigns.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) services across most areas of Pakistan.
Please ensure that someone is available to receive the parcel and make the payment at the time of delivery.
Order Tracking
Once your order has been dispatched, tracking details may be shared via SMS, WhatsApp, or email (where available).
Incorrect Address Information
Customers are responsible for providing accurate shipping details. Zaavi Mart is not responsible for delays or delivery issues caused by incorrect or incomplete address information.
Damaged or Lost Shipments
If your parcel arrives damaged or if you experience any delivery issues, please contact us within 24 hours of receiving the order. We may request photos of the parcel and product to assist with the resolution process.
Contact Information
Zaavi Mart
Address: Near Uniformers, Naya Mohala, Madina Market, Muzaffarabad, AJK, Pakistan
WhatsApp: 0339-5364494
Website: zaavimart.store
Thank you for choosing Zaavi Mart. We appreciate your trust and look forward to serving you.